When I think about my business trip in Olbia in Italy the first thing that comes to my mind is not the sea but that damaged tire. I booked the car on QEEQ. It was a Budget Toyota Aygo manual a small car with two doors good for one person on work trips. I picked it up around the afternoon of April 10 2026 and drove around the city and some industrial areas for meetings. One evening I was driving back and passed a short section with small stones on the side of the road. I felt a light bump under the car. I did not think much. I was just thinking I needed to meet my client early the next day. The next morning I went down and saw the front right tire looked very low compared to the others. I woke up fully in that second. My first thought was that my schedule might be broken. Then I suddenly remembered that I had bought AXA Full Coverage. At that time I only bought it for extra peace of mind. I did not expect I would really need it. I called the rental company first and they handled the problem with the tire. They checked the car and dealt with the damage. I just stood on the side watched them and kept thinking how much this would cost. Since this was a business trip I worried a lot about extra costs and about how to claim. I heard before that normal rental insurance in shops does not always cover tires. When I went back to my room I sorted the whole thing in my head and started to keep every paper they gave me. I put the rental contract and the receipts all together. Some time after I went back home the rental company sent the final cost for the tire damage. It was around 289.58 euro. For me that is not a small number. I was a bit stressed and thought maybe I would have to pay this myself. I contacted their customer service and told them about the flat tire and the cost. I sent photos of the rental contract and the receipts. At one point I realized I did not have a detailed final paper from the rental desk. I had not asked for it when I returned the car. So I asked customer service if they could help get it from Budget. They kept reminding me to complete all the documents and I just followed that and sent what I had step by step. There was also a small problem with the bank account name. At first the account I gave was not under the main driver name. After they told me I changed it to my own account. Those days I still went to the office as normal. I joined meetings and did my work and in short breaks I checked my email to see if there was any update on the claim. After a while they told me the amount was confirmed. It was exactly 289.58 euro and the claim would be fully paid. I was in the office when I saw this and I felt a lot lighter. It felt like this tire issue was finally closed. Later the money arrived in my bank. I checked the record and the number matched the tire bill. So this whole tire cost was covered. When I think about it now I feel if I did not have AXA Full Coverage I might have hesitated to fix the tire in a proper way or I would have worried a lot about how to write the expense for my company. With this insurance I just needed to explain what happened and send all the proofs. They followed up and the 289.58 euro was paid back to me. I travel a lot for business and my time and energy are always split. Having this kind of cover behind me makes me feel more steady when something goes wrong and I can focus more on my work.
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